The Complaint -

“Put off by the racism accusations”

Steve’s response focuses on whether his own comments could have been racial.

In this entry: Tyler, Steve Long, Jason Charney

What the record shows

  1. Steve says he discussed the issue with Jason and believed it had been sorted out, so he did not feel further discussion was needed.
  2. He says he was “put off by the racism accusations,” explains that he had never met Tyler and says his comments had nothing to do with race. He again offers a telephone call.
  3. The complaint concerned staff and corporate treatment. A response about Steve’s personal knowledge of Tyler’s race does not answer the underlying account of how the service interaction was handled.

Sources (3)

  • email: May 23: complaint sent to Steve ()
  • regulator: Account of May 25-26 discrimination and recording notices ()
  • email: June 19: Steve's response to the racism complaint ()