The Complaint -

Email thread: Jason Charney on Video trying to kick me out of store over confrontation of Human

8 messages on this date, part of a thread running 2026-07-21 to 2026-07-24. Full text as printed in the source.

In this entry: Tyler, Steve Long

Email: Jason Charney on Video trying to kick me out of store over confrontation of Human

  1. Tyler Johnston-Kent Tue, Jul 21, 2026 at 2:23 PM

    So guys, We now have your District manager red in the face, on video and audio tape, trying to tell me I'm harassing you guys for discussing this misconduct issue from your staff. So, now I have to explicitly state. I am disabled guys. I have a lisp, obviously you guys know this because your racially targeted actions from staff, stem from this fact of my audible disability. Second, I have ADHD, and these attempts of trying to frame me as unstable, or using my communicative efforts against me is abusive. Let me tell you straight up. Me trying to communicate about the abuses in question, is the necessary HR step to move forward. You guys, collectively stone walling and building this case of me harassing you, over just calling and trying to figure out what to do next, is what is wrong here. You guys, are actively covering up a case of abuse and you don't want to discuss it. Unfortunately you can't do that. This retaliation you guys think is normal, is actually the worst thing you could be doing here. I'm trying my best to communicate here professionally about what happened. Steve, and Jason, both you guys, have been highly aggressive. All management has been actually. You can't paint me as someone harassing you, for trying to discuss abuses your staff did to me, That is, abusive. It's weird you guys think this is something you can hide from. I am a customer, you have my account information and obviously share it between staff. That is PIPEDA laws, being broken in real time. So I am filing the human rights case. You guys will unfortunately have to, fight a disabled indigenous man in court over these issues and they will be drawn out, and discussed the entire length of the complaint process. I will film every single interaction I have at your stores, because that is my right as a canadian citizen. Jason already tried to do the "private property" thing. All these retaliatory actions you guys think is the correct response here is noted and documented, right? cradled_filth explicitly said, "why don't you document it for next time?" So guess what guys? We're documenting it. This will be going to the MHRC. Any more retaliation on the subject is again, documented. I ordered a guitar at the Ellice location. That guitar better show up. Denying me services and orders I made with my money through your establishment will be documented as further retaliation. Any aggression towards me over commenting on cradled_filth's actions, is retaliation. If you guys don't want to hear about cradled_filth and what he did to me, you don't get to aggress the customer and threaten them into submission. That is the major fault at play here. Using these aggressive tactics to silence a customer is why we have human rights laws. Using customer data to help harass and intimidate them, is highly illegal. I told you, Steve, almost a decade ago this would be a problem. You didn't consider it I guess so, now we're going to be filing the complaint with the Manitoba Human Rights Commission. If you want to settle before hand, message me. The MHRC will also be in contact with you guys over a settlement within the year. Thanks, Tyler.

  2. slong@yorkville.com Tue, Jul 21, 2026 at 4:11 PM

    Please have your lawyer contact me for a discussion. I do not want to have further conversations with someone that called me a racist when I didnt have any idea what race you even where as all of our contact was email. Sent from my Galaxy

  3. Tyler Johnston-Kent Tue, Jul 21, 2026 at 4:15 PM

    Steve, I am the person you discuss this with. You will be in contact with the Manitoba Human Rights Commission in the future about this. You had every opportunity to, handle this professionally without inflicting damage onto the customer. You have proven in writing you do not want to give the customer respect. This is a problem where you have set yourself up as a corporation. You have a responsibility here and unfortunately have aggressively managed the situation the entire way. I asked for a simple apology and recognition of my skills. You couldn't even do that right? Any sort of, retaliation here is documented. You can't use your staff and money to bully customers Steve. It's just wrong. Again, any retaliation here is an issue. I hope to see my Ibanez Talman at Ellice when it is supposed to arrive. I'm really sorry you guys couldn't respond respectfully and give me any respect. Thanks, Tyler.

  4. slong@yorkville.com Tue, Jul 21, 2026 at 4:19 PM

    I have always been nothing but respectful. I have many examples of you insulting me, and ourbstagg members. When the guitar arrives we will of course let you know it has arrived. Sent from my Galaxy

  5. Tyler Johnston-Kent Tue, Jul 21, 2026 at 4:28 PM

    Steve, You have evidence of me confronting staff over heinous issues. Your perception of it being aggressive is your own prerogative. I have evidence of your staff calling me a pedophile, and coordinating online efforts to stalk a man over his racial identity. Serious PIPEDA laws here being broken. There is also the issue with Yorkville and Amazon. You are a corporation. Using customer info against them and allowing staff to use customer data to follow them around online is wrong. I have Jason's Bell MTS IP on my websites firewall history from the moment we left the store today. IP Address: 2605:b100:1128:c3a:c1ce:22a:eaaa:eb5b Occurrences: 3 Organization: Bell Canada ASN: AS577 City: Winnipeg Region: Manitoba Postal: N/A Country: CA (CA) True Country: CA Continent: NA Network: 2605:b100:1128::/48 Protocol: IPv6 Timezone: America/Winnipeg Coordinates: 49.898, -97.1401 Languages: en-CA,fr-CA,iu Currency: CAD Timestamp: July 21, 2026 at 1:17:54PM UTC-5 So when I catch all your staff continuing to monitor my website after the fact we have discussions you guys don't like. That is a problem. I also have cradled_filth's IP and phone. He has an IPhone, with Rogers. Here actually. IP Address: 2605:8d80:5200:554e:e540:18bd:b92c:4549 Occurrences: 2 Organization: Rogers Communications Canada Inc. ASN: AS812 City: Winnipeg Region: Manitoba Postal: N/A Country: CA (CA) True Country: CA Continent: NA Network: 2605:8d80:5200::/48 Protocol: IPv6 Timezone: America/Winnipeg Coordinates: 49.898, -97.1401 Languages: en-CA,fr-CA,iu Currency: CAD Timestamp: July 16, 2026 at 3:38:59PM UTC-5 It's fine though Steve. We already have you guys admitting you were trying to create a narrative of me harassing the store. You guys admitted it on camera and audio. So that's fair. You cannot continue to deflect the issue I have because you don't want to talk about it. We're going to drag this out until you guys respond respectfully. Remember Steve. Got literally years of emails from you, emotionally responding with exclamation points about issues you don't want to acknowledge. You don't get to rewrite your history because it looks bad. I brought these issues to your attention because I thought you would be upset people are representing you in such a way. It seems you are directing staff to communicate in this way. That's the problem. It stems from your behaviour. It's fine Steve, just letting you know the complaints being filed. We have, video and audio evidence of Jason trying to touch me to leave the store and continuing to frame me confronting you guys as, "harassment". You should of just apologized and told me cradled_filth isn't selling guitars any more. Unfortunately you guys created the environment where your staff could follow and stalk customers online. I only know about cradled_filth from the store. I've never met the dude in my life. You keep saying you give me respect but when asked directly to acknowledge my resume you've explicitly refused saying you don't understand why it relates. We can discuss it with the judge, right? Thanks, Tyler.

  6. Tyler Johnston-Kent Tue, Jul 21, 2026 at 5:53 PM

    One more here for you Steve, So cradled_filth has no problem letting me know you guys didn't fire him. At the very least here with what has been presented, Adam, Jason as well as cradled_filth, have to be fired. Otherwise the issues revolve around you and your management style and that would be the thing that requires government intervention. Anyways I'm done beating this drum here. You can fire the staff, apologize and compensate me for doing this audit, or you can allow it to hit the courts and they will suggest what they suggest on the matter. Unfortunately the issue here is how you've handled it Steve. This psychological game you let your staff play with customer information is highly illegal. When we do a PIPEDA request to get the documents revolving around my shared data we'll see what's going on. Again, settlement resolutions always available if you are willing to offer whatever is fair and treat me with respect. Continuing to tell your staff to talk to me online for whatever reason is wrong Steve. Sorry it had to come to this, I was really hoping to have it resolved simply. Now we have to drag this through the Human Rights groups and have it published. Tyler.

  7. Tyler Johnston-Kent Tue, Jul 21, 2026 at 7:03 PM

    Steve, I really suggest you tell your employee to give this up. You can't have intimate knowledge on the transcripts of the video, plus all the commentary on it, and then pretend you didn't watch said videos. You are letting some dude, dig a huge hole here for you all. So I will keep showing you this direct misconduct, and remind you why this is a serious issue. You let this dude represent you. In a really bad way I might add. If you are listening to them about my software knowledge you are setting yourself up for failure. You have already all admitted in writing the issues we're because of what I explained. cradled_filth trying to control the narrative from a video in text on linkedin, while trying to pretend he didn't view it is absolutely insane. Honestly Steve, I am sad you are allowing this to happen. The complaint has already been filed. I am a man of my word. Any of these interactions from cradled_filth. It is classified as RETALIATION. All of it is retaliation and its shown through the behaviour. I really suggest you force cradled_filth to stop. He is not your lawyer. You are essentially letting him represent you as such. Just stop it, the complaint was filed. Get over it. Me telling you to tell your staff to stop digging this whole is not harassment FYI. I am telling you what your staff are doing under your name in their own private hours. Stop it. Tyler. 1000028911.jpg 442K 1000028917.jpg 589K 1000028915.jpg 704K 1000028913.jpg Tue, Jul 21, 2026 at 11:10 PM 620K slong@yorkville.com <slong@yorkville.com> To: tyler@formant.ca Ok if you have filed the lawsuit we will see where the chips lay. Please just come to the store to buy what you need, and avoid unnecessary interactions until this has been resolved. Honestly nobody likes having their conversations thrown back in their face after they are pushed to say something you object to. You have managed to really upset a lot of people with your accusations. You have been nothing but insulting to me from our first conversation. I did not know your race. I was unaware of your lisp. I had no idea you had ptsd. I did not know you had a cane. Still I found you one of the most difficult people i have dealt with in the past year and remember most of the difficult situations cross my desk. We will await the verdict and lets avoid any unnecessary contact. If you need something from the store we can all be professional but there is no need to debate the merits of your lawsuit we can leave that to the judge. Sent from my Galaxy

  8. Tyler Johnston-Kent Tue, Jul 21, 2026 at 11:24 PM

    Steve, You are in no position to tell me how to handle my business. You have been caught repeatedly reinforcing a technically incorrect narrative proved wrong by your own staff. You continue to frame my communication as a problem. It is not my fault you fail to understand the severity of the situation. Go to the MHRC website. https://www.manitobahumanrights.ca/ Learn about the process and what is happening here. Inquire to them about what it means to be in this situation. I have been nothing but direct and professional. You are the one who keeps framing me as unstable. I understand full well Steve. Nobody talks to you like this. Ever. That doesn't make me wrong. It doesn't make my conduct unprofessional because you're ego is insulted by a confrontation you don't want to be associated with. You could of, fired the guy. Forced him to not communicate. You continue to frame me as difficult when I caught you guys red handed trying to weaponize a communication effort against me? You can't tell me or anyone you tried to resolve the matter when Jason is in a video now literally trying to put his hands on a crippled man in your store. You need to give up this thing, obviously you consider me a problem. You tried to do all these really weird actions against me. For the probably 5th time at least Steve. I am an engineer. I make software and security systems, music is the smallest part of my life these days. There has been nothing wrong with how I have communicated with you. You obviously perceive it a different way but that's your own personal issue. I cannot tell you how to feel Steve. I can only tell you what I've experienced in your stores which is targeted online harassment. I have ADHD and Autism Steve. You telling me I have PTSD only further shows your inability to take focus on the matter. Please read the MHRC website and communicate with them if you so choose. Understand the process. It's a huge part of human resource management. This has probably been the biggest failure in basic HR practices I have experienced in a while. Thanks for your email letting me know you don't like me. It was definitely made known through your mismanagement of these situations. Thanks, Tyler. 1000028896.jpg 530K

Sources (2)

  • email: July 21: explicit human-rights and retaliation notice ()
  • email: July 24: all-staff communication restriction ()