2019 Volkswagen Jetta

VIN 3VWE57BUXKM218251  ·  CPO Case #24691  ·  Record-anchored timeline

Vehicle Identity

Vehicle
2019 Volkswagen Jetta 1.4 TSI Highline
VIN
3VWE57BUXKM218251
Sale Date
September 17, 2025
Sale Odometer
173,045 km
Seller
Auto Haus Volkswagen (Go Auto group), Winnipeg MB
Financing
LendCare — Credit Agreement #45550218
CPO Case
#24691 — Manitoba Consumer Protection Office
Diagnostic Scan
November 17, 2025 — VW ODIS Guided Fault Finding
Record-anchored Deterministic data Pre-sale fault timestamps CPO Case #24691

This page documents records, dates, and technical outputs. Claims are anchored to artifacts — not assumptions. The full interactive diagnostic report is available at formant.ca/p/odis.

Documents Referenced

Chronological Timeline

CPO Response — Contradiction Analysis

The March 17, 2026 letter from Bibiana Bernal (Consumer Services Officer, CPO Case #24691) makes a technical determination about fault timing that contradicts the internal data structure of the ODIS document it reviewed. The following breaks down each claim against the record.

Contradiction 1 — Scan Date vs. Fault Date
"…the errors reported in the ODIS document in November 2025, including error B116229, do not reasonably demonstrate a failure in the vehicle before September 17, 2025…"
The record: The ODIS scan was performed in November 2025, but the scan does not generate fault data — it reads it from ECU non-volatile memory. Each fault entry in the ODIS log contains two separate data fields embedded by the ECU at the time of the event: an individual timestamp and an odometer reading. These fields are distinct from the session date.

The scan session date of November 17, 2025 is when the technician connected the tool. The fault entry for C113B00 contains its own embedded date of October 8, 2024 and its own embedded mileage of 156,662 km — written to ECU memory at the time the fault occurred, over a year before the scan was conducted.
Contradiction 2 — C113B00 Is Definitively Pre-Sale
"…do not reasonably demonstrate a failure in the vehicle before September 17, 2025…"
The record: C113B00 (Hill Descent Control Button — Brake Electronics module, Address 0003) has an embedded fault date of October 8, 2024 at 156,662 km. The vehicle was sold September 17, 2025 at 173,045 km. This places the fault 346 days and 16,383 km before the sale. This is not an inference — it is the timestamp the ECU wrote to memory when the fault was detected. It is the oldest fault in the scan by date.
Contradiction 3 — B116229 ×135 Is Not a Post-Sale Event
"…including error B116229, do not reasonably demonstrate a failure in the vehicle before September 17, 2025…"
The record: B116229 (Selector lever park position lock switch — implausible signal) carries a frequency counter of 135. This counter represents the number of separate ignition or drive cycles in which the ECU detected and re-logged this specific fault condition. It is a cumulative register in ECU memory.

The embedded fault date is July 17, 2025 at 171,778 km — eight weeks before the sale. The interval from sale to scan is approximately nine weeks (September 17 to November 17, 2025). For 135 events to have occurred entirely post-sale within nine weeks would require the fault to trigger on average more than twice per day, every single day — with no entries showing prior to sale in the fault memory. The embedded July 2025 date directly contradicts this interpretation. This fault is also the subject of VW Recall 37M2, which addresses the park-position interlock mechanism on this platform.
Contradiction 4 — Filtered Display Does Not Alter Underlying Data
(Implicit in the CPO's treatment of the ODIS document as a November 2025 snapshot rather than a fault memory readout)
The record: ODIS display filters (e.g., "active only," "stored only," "all faults") control which entries are shown in the interface. They do not modify, delete, or rewrite the underlying ECU fault memory. The data is deterministic — the same fault memory read on a different day or through a different display filter produces the same entries, because the source is the ECU's non-volatile storage, not the diagnostic tool.

Characterizing the ODIS output as representing only what was occurring in November 2025 misunderstands the architecture. The tool is a reader. The ECU is the recorder. The fault memory contains a history — not a snapshot of the session date.
Contradiction 5 — Technical Determination Without Technical Expertise
"It is important to note that the Consumer Protection Office analyses evidence to the best of its abilities and in accordance with the principles of administrative justice; however, we do not possess technical expertise in specific fields or industries."
The record: The CPO explicitly disclaimed technical expertise in automotive diagnostics, then proceeded to make a technical determination about when fault events occurred relative to the sale date — a determination that requires understanding the difference between a scan session date and an individual fault entry timestamp within the ODIS data format. The disclaimer and the determination are in direct conflict within the same letter.

The appropriate response to lacking technical expertise, when technical data is the core of the dispute, is to obtain technical interpretation — not to apply a lay reading and issue a determination on that basis.
The finding that faults "do not reasonably demonstrate a failure before September 17, 2025" is not consistent with the fault data in the document reviewed. C113B00 at October 8, 2024 @ 156,662 km is a pre-sale fault by its own embedded timestamp — 16,383 km before the sale. That entry exists in the same ODIS document the CPO reviewed.

Diagnostic Summary — What the Scan Shows

The ODIS scan identifies four cascading failure patterns. These are not isolated faults — they are interconnected failure chains with shared root causes. The full interactive analysis is at formant.ca/p/odis.

Scope note

ODIS captures electronic and electrical system state only. Physical and mechanical inspection — brake wear, suspension, fluid condition — is not represented in this data and requires separate assessment.

Inspection Integrity

The dispute is not about which diagnostic tool was used. The dispute is that electronically monitored safety outcomes must be verified when the system is defined by electronic self-monitoring — and that verification must be documented.

Requested Audit Actions

Public Note

This archive exists to prevent narrative drift. Every claim on this page is anchored to a document or data field. If any party disputes a claim, the correction path is simple: provide record-based counter-evidence that can be appended alongside the original artifacts.

The ODIS data is deterministic. Changing the display filter does not change what the ECU recorded. The timestamps and mileage figures in each fault entry were written by the vehicle's own control modules at the time the faults occurred. They are not generated by the diagnostic tool and are not affected by how the tool's output is displayed.

Contact: [email protected]  ·  Interactive Diagnostic Report  ·  CPO Letter — March 17, 2026

Disclaimer: This page is documentation and factual commentary based on collected records. It is not legal advice.

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